Ethics is more than just adhering to the legal requirements for professional conduct in the insurance industry - it is about the application of values to decision-making. This continuing education course reviews the values associated with ethics and how to apply them to resolving right-versus-right ethical dilemmas. Unfair methods of competition and customer expectations are explored. Classic ethical case studies provide practical examples of the application of ethical principles by reviewing actual corporate decisions.
Class highlights include:
- Characteristics of Ethics
- Core Ethical Values
- Whistleblowing
- Florida Statute 626.9541 - Unfair Methods of Competition
- Approaches to Resolving Right-Versus-Right Dilemmas
- Utmost Good Faith
- The State Farm and Hurricane Katrina Case Study
- Met Life and Questionable Sales Practices Case Study
- Approved for 4 Hours of Elective Continuing Education