This CE class provides agents with an understanding of the legal and ethical claim-handling requirements for insurers in Florida. The concept of "good faith and fair dealing" and how it relates to claim settlement practices is explored. Various statutory requirements such as The Civil Remedies Statute, the Florida Adjuster Code of Ethics, and the Unfair Claim Settlement Practices are explained and their impact on good faith practices is reviewed. Actual court cases involving common bad faith situations are included for emphasis and understanding.

Class highlights include:

• The Duty of "Utmost Good Faith"


• The Unfair Claims Settlement Practices Act


• The Failure to Settle a Lawsuit Within the Policy Limits


• Florida’s Civil Remedies Provisions


• The Duty to Disclose Policy Benefits to an Insured


• Comparative Negligence


• Reliance on Experts


• "First-Party" and "Third-Party" Bad Faith Actions


• Approved for 4 Hours of Elective Continuing Education Credit.